Privacy Policy
How we handle the information you share with us.
Last updated: June 2026.
Kitsilano Garage Doors ("we", "us") respects your privacy. This policy explains what information we collect and how we use it.
Information we collect
When you contact us by phone, email or our quote form, we collect the details you provide — such as your name, phone number, email, neighbourhood and a description of the work you need. We do not collect payment details through this website.
How we use it
- To respond to your enquiry and provide quotes.
- To schedule and carry out the service you request.
- To follow up about work we've done for you.
Sharing
We do not sell your information. We only share it where necessary to deliver our service (for example, ordering a custom door) or where required by law.
Cookies & analytics
This site uses essential cookies needed for it to function. With your consent, we may also use analytics cookies to understand how visitors use the site so we can improve it. You can accept or decline non-essential cookies using the banner shown on your first visit, and change your choice any time via the "Cookie preferences" link in the footer. We do not use cookies to sell your data or to advertise to you across other sites.
Data retention
We keep enquiry and job records for as long as needed to serve you and meet our legal and warranty obligations, then dispose of them securely.
Your choices
You can ask us to access, correct or delete the personal information we hold about you by emailing info@kitsilanogaragedoors.ca.
Contact
Questions about this policy? Call (778) 800-0769 or email info@kitsilanogaragedoors.ca.